What is the definition of “coaching?”
According to the International Coaching Federation (ICF):
Professional Coaching is an ongoing professional relationship that helps people produce extraordinary results in their lives, careers, businesses or organizations. Through the process of coaching, clients deepen their learning, improve their performance, and enhance their quality of life.
In each meeting, the client chooses the focus of conversation, while the coach listens and contributes observations and questions. This interaction creates clarity and moves the client into action. Coaching accelerates the client’s progress by providing greater focus and awareness of choice. Coaching concentrates on where clients are now and what they are willing to do to get where they want to be in the future. ICF member coaches and ICF credentialed coaches recognize that results are a matter of the client’s intentions, choices and actions, supported by the coach’s efforts and application of the coaching process.
How do I pay for the program?
I accept payment through PayPal or by credit card.
What is the philosophy of coaching?
The International Coach Federation adheres to a form of coaching that honors the client as the expert in his/her life and work and believes that every client is creative, resourceful, and whole. Standing on this foundation, the coach’s responsibility is to:
- Discover, clarify, and align with what the client wants to achieve
- Encourage client self-discovery
- Elicit client-generated solutions and strategies
- Hold the client responsible and accountable
Is there a payment plan?
Coaching is a commitment and I prefer full payment before our coaching begins. But payment plans can be discussed if needed. Use the form at the bottom of the page to send me a message requesting a payment plan.
What is the ICF?
“The International Coach Federation (ICF) is the leading global organization dedicated to advancing the coaching profession by setting high standards, providing independent certification and building a worldwide network of trained coaching professionals.”
When do I pay?
You pay before we start coaching.
What are your coaching credentials?
I am certified and trained by one of the top coaching programs in Canada. I earned my Professional and Personal Coach Certification (PPCC) from Concordia University in Montreal, Canada. The PPCC program is certified by the ICF.
Under the guidance of James Gavin (PhD, MCC) and Madeleine Mcbrearty (PhD, PCC), I completed 116 hours of in-class training, 40 hours of documented assignments, and 25 hours of coaching clients.
What are your policies around confidentiality?
As a certified coach and member of the ICF, I am pledged to follow a set of professional Ethics and Regulations.
I will never tell anyone that I am coaching you, even if you and I have a close friend or acquaintance. You are welcome to share our coaching relationship with whomever you choose, but I will never disclose our relationship to anyone without your permission.
Do you offer refunds?
If you have issues or the coaching isn’t working for you, it is YOUR responsibility to bring it up as soon as possible so we can work towards a solution together. I don’t offer refunds, but if there was ever an extenuating circumstance I would do my best to accommodate you.
Is there a time limit on using the coaching sessions?
Yes. The 3 Session Package must be used in 2 months or less, the 5 Session Package in 3 months or less, and the 8 Session Package in 4 months or less.
How do we communicate for our one-on-one sessions?
I strongly insist on doing our sessions virtually face-to-face using Skype, Facetime, or Google Hangouts, because:
- Subtleties with body language are lost on phone conversations. Face-to-face ensures you will get the most out of your coaching experience.
- Face-to-face ensures you and I are fully present in the conversation, instead of driving our cars or folding laundry.
- Face-to-face allows us to make a stronger connection. Coaching is all about the partnership between two people and that partnership is made stronger by being able to see the other person.
Do you do in-person coaching?
I prefer “digital in-person” coaching over Skype, Google Hangouts, or Facetime.
It means we can both be in the comfort of our own homes or offices. We don’t have to worry about fighting traffic to meet up with each other, being late for appointments, or wasting time going to the other side of the city.
This also allows us to have coaching sessions if you’re living on the other side of the world, traveling for work, or taking a family vacation.
How do I communicate with you?
We communicate via Skype or telephone. I prefer Skype because the coach-client relationship is stronger when we can see each other. But if you prefer telephone, I will call you.
If I get coaching around my career transition, for example, can I talk about my personal life as well?
Clients often come to coaching thinking they want one thing, then two months down the road realize what they want is something completely different. Our lives are dynamic. If you originally come to our coaching partnership with one focus, you are not limited to only talking about that in our sessions.
How confidential is my information?
Everything you say and share in our sessions together is guarded with absolute confidentiality. As a member of the ICF (International Coach Federation) I am bound to follow a Code of Ethics. If you’d like more information on the Code of Ethics I follow, please click HERE.
What is the difference between coaching and therapy?
Therapy asks, “How do we explain the person you are today from who you were in the past?”
Coaching asks, “How do we take the person you are today and get you to where you want to go in the future?”
Of course, this is a simplified explanation. In a coaching partnership, we talk about your past but the focus is on how to get you to where you want to go.
What are your qualifications?
I earned my Professional and Personal Coach Certification (PPCC) from Concordia University in Montreal and I am a member of the ICF (International Coach Federation).
There are a lot of people calling themselves “life coaches” these days. I believe in education and investing in my learning, not just having awesome life experiences and calling myself a “coach.”
I studied under the guidance of Jim Gavin (PhD, Master Certified Coach) and Madeleine Mcbrearty (PhD, Professional Certified Coach) at Concordia University. I also have an applied science degree from the University of Waterloo and worked as an engineer for a decade before becoming a coach.
What is the difference between coaching and consulting?
A consultant is considered an expert in their field and they’re hired to give you advice based on their experiences and knowledge.
A coach is not an expert on the subject of your life; you are the only expert on your life. A coach is hired to guide you through your journey and give you the space to discover your own answers. We will set goals and objectives together that work for you and your life. Coaching is co-creative. This is a team effort, not a one-sided relationship.
I don’t have Skype – how will we communicate?
Although I prefer Skype, I am happy to communicate by telephone.
How do I select the right coach for me?
In my opinion, the most important thing to look for in a coach is compatibility. You hire a coach to be a partner, friend, confidante, and ally. There needs to be a connection between coach and client for the relationship to work. Do you really want to talk to someone each week who you don’t like?
I encourage everyone to “shop around.” Research other coaches. Many coaches don’t give free coaching sessions, but they should at least offer a free consultation. You can have a chat, ask questions, and see if you hit it off.
Be patient when hiring a coach. Don’t jump in blindly. Do your research so you can feel confident when you finally decide to hire someone.
Do I have to sign a contract?
When you purchase one of my Coaching Plans and schedule your first appointment, you will be required to agree to a Coaching Agreement. The Agreement is written in plain English and sets out the expectations and responsibilities for both Coach and Client.
I’m not sure if a coaching plan is right for me.
If you’d like to find out if the program is right for you, schedule a free 20 minute consultation or send me a message to learn more.